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Insurance Overview

Enterprise Information Management solutions that can help you to strengthen your brand, improve communications with customers and agents, increase customer satisfaction and automate processes to increase profitability.

Insurance companies are facing challenges from increased regulation, lost revenue from low interest rates, technology changes and the need to cut costs to make operations more profitable. You still have to sell more policies at rates that reflect the risks involved.

Digixform has extensive experience in working with Insurance companies to help them improve customer loyalty, maximize the lifetime value of a customer and reduce operational costs by optimizing processes using case management.

You can optimize your business processes such as Claims Processing, Underwriting, New Business, and bring control to the overwhelming amount of information that powers your organization. Digixform solutions help you:

  1. Accelerate time to revenue by automating manual processes and eliminating lag times through the use of case management to get a single view of the customer, eliminate NIGO, sell more to the same customer, respond more quickly to agent requests and improve call centers.
  2. Use case management for Claims Processing, Underwriting, New Business and for any operation that is manual and requires workflow and collaboration.
  3. Attract new customers and retain existing ones with multi-channel presentment technology called Customer Communication Management.
  4. Use Social and preferred devices to communicate more effectively and securely with agents and clients.
  5. Remove paper through ECM and Document Management, including eDiscovery, Records Management, Autoclassification, and Archiving for defensible disposition and get the most benefit from your unstructured data.
  6. Strengthen your brand with customer experience and media management , from creation of a new product to consumption by a client, while staying in Compliance the entire time.
  7. Gain the benefits from the Cloud from a company with years of successful experience.

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